Shipping & Delivery
Our warehouse is closed between 21st December 2023 and 30th December 2023. Please allow additional days for delivery for orders placed during this period.
Christmas Cut offs
Our Christmas delivery cut off as per Australia Post.
Please click on the link below.
Payment and Shipping
We use Australia Post to deliver the product to you. Shipping is based on weight per order. Tracking number will be provided on each order.
Returns & Refunds
The products may be returned if you are not completely satisfied with your purchase. Return within 30 days of the delivery date for an immediate refund or exchange. Please email us firstname.lastname@example.org for more details on the returns and refunds. We regret we can not refund delivery charges or postage costs for returns.
Except in the unlikely instance of a performance problem items that are returned must be in new and unused condition and secured in undamaged and original packaging or refunds cannot be made. We will happily pay the return shipping costs if the return is a result of our error.
Before you return your item please contact us by sending an email stating the reason for return, your email address and a contact phone number.
We cannot take responsibility for items lost in transit. It is advisable to insure, use a traceable carrier or if mailed from an Australian Post keep your receipt as proof you have mailed your return.